Stratford University Happy Employees Create Happy Customers Discussion Paper

Instruction

-The assignment has three parts, Part A, Part B, and Part C . Please answer each part as a separate document. Please include at least two or three references in each part and include intext citation where necessary.

PART A (Discussion) At least 300words

1. Watch the Ted Talk: The difference between winning and succeeding

2. Watch the Ted Talk: How to find work you love

Do you agree with the statement, “Happy employees create happy customers.”

Some people suggest that the most effective organizations have the strongest cultures. What do we mean by the “strength” of organizational culture, and what possible problems are there with a strong organizational culture?

PART B ( Task)
Consider the company you examined in week 4 ( The Company is Kaiser Permanente.) If you were to start a business, what are some lessons of what to do and what not to do you learned from this company? Why are these relevant and how can you integrate these learnings into your practices?

The paper should be five pages, double spaced, in accordance with APAV7 formatting.

PART C (Lesson)

Create a power point presentation providing an executive summary of the lessons you identified in Task