Walden University Behaviors and Beliefs in Successful IS Implementation Case Study

The implementation of ICT or IS in an organization—or even their adoption in a national context—invariably leaves some stakeholders outside of the decision or design process. Typically, these and other groups can make powerful arguments against the adoption of IS. This Application will help you understand the effect of IS innovation on organizations.

Research and present a case study (not addressed in the textbook) in which a major IS project succeeded specifically because the IS analysts understood and avoided pervasive but unacknowledged beliefs or behaviors.

Write your case in the form of an APA-style report. Your report should address the techniques used to identify the beliefs and behaviors. In your report, discuss how understanding the unacknowledged beliefs and behaviors helped the IS analysts avoid pitfalls and difficulties in the IS project and how these approaches used by the IS analysts could be generalized. The body of the report should not exceed 5 pages in length.