UCF LTs Current Billing Process Faces Number of Challenges Quality Management Ques

Question Description

Assignment:

question 1:Our textbook discusses several Quality in Practice and case studies. Go Chapter 9, pp. 508 – 510 and do the following:Read the case study Respond to the Assignment on page 509 at the end of the case!

question 2: Discuss what you might expect to see ifthe organizations strategic and process management thinking isntaligned, either because leadership is weak with respect to articulatingstrategy, or processes are generally not managed in the organization, orboth. What might be the symptoms or problems you would expect toencounter under any of those scenarios? What would you, as anindustrial engineer, suggest or attempt doing if such a situation wereto present itself in your organization?

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