Schiller International University Operation Excellence Discussion

1)Your CEO calls you into her office to discuss the recent drop in sales. She would like your recommendation regarding how IT might be used to generate an increase in sales. Identify and discuss IT applications and technology that you might recommend to a small company to help it survive and succeed in challenging economic times? You need to cite from the required textbooks, please include page number. (text Book attached)undefined

2) Data analytics can help companies achieve major business outcomes. List four areas where IT can make major difference and explain how and why. Give examples and cite those examples. undefined

3) How do you define operational excellence? What factors are involved in achieving operational excellence? Who (within an organization) is responsible for operational excellence and why is this important?