IT 510 Southern New Hampshire University Food Ordering Process Discussion

Instructions

Submit a business case proposal, which is a summary of your selected business case for the course project. The business case proposal will be submitted as a Word document and in paragraph form. This business case proposal provides your instructor insight into the project you are selecting and allows for instructor feedback and guidance in terms of the scope of the business case for the purpose of this course.

The first milestone of the course project is an introduction. The sections to include as part of the introduction are:

Background – This section provides information about the system, processes, and other aspects of the system such that the reader can understand the business problem in the context of the system.

Problem Statement – This section should clearly state the problem to be solved, why it is a problem, and how it impacts the system.

Audience – This section should discuss your communication plan, identify the different audience types in the project, and what type of information is communicated to each audience type.

Note that the course project intent is to introduce students to an entire systems analyst process. Each milestone is fairly significant in size if performing an actual project. For the intended learning and exposure to the course project topics, please know that assumptions will have to be made and that any such assumptions should be documented.

Announcement from the Professor:

“I would suggest to make it simple. Use a software development/implementation project. For example, restaurant is receiving tons of phone order calls due to COVID19. In order to alleviate the personnel taking orders by phone, the owners have decided to develop an IoS and Android mobile app.”

“Joe’s Pizza Place has decided to move into the 21st century and move to a mobile ordering platform (Android and iOS). During the current COVID-19 Pandemic, Joe (owner) has seen his take-out business quadruple. The phone now rings constantly and they cannot keep up w/ jotting down all the orders as mistakes have been made. In order to become more efficient, Joe would like to develop an Android and iPhone app to expedite the ordering process. He doesn’t want to use a 3rd party system (Postmates, Grub Hub, etc…) because the costs are too high. Anyway, Joe would like the paid orders to print “order tickets” in the kitchen for the cooks to begin the process of fulfilling those take out orders.”