Harvard Business School Customer Relationship Management Project

Question Description

I’m working on a accounting project and need an explanation to help me learn.

The paper must be 6 – 8 pages in length, double-spaced, using a size 12 standard business font, using 1-inch margins and topic headings listed for the format requirements.

You are required to use a minimum of ten credible sources for research on your proposed solution and to correctly cite all references using APA style. Make sure you do not use more than 20% material from other sources so that 80% of the paper should be your original words.

I have attached my initial project proposal and my final paper should be around that paper.

Subject: Introducing a CRM tool to the company for effective interaction with customers.

Name of the Company: IT Sutra Inc.

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