Grand Canyon University Care Coordination with Telehealth Highlights Discussion

Care coordination with telehealth highlights the challenges inherent in a healthcare landscape with multiple, non-compatible EMR/EHR suites. It has been my experience that telemedicine has not negated the need for robust follow up by the patient (or for our purposes, the advanced RN) to ensure that their medical team is engaged in communication to facilitate patient care and satisfaction. Patients with chronic disease conditions that necessitate collection of data through physical exam are particularly at risk for telehealth being unable to solely meet their care needs (Blandford et al., 2020). Telehealth may also effectively mute a provider’s intuation, and reduce a patient to yet another Zoom call with data points.