Anthem College Embracing Effective & Professional Communication with Citizens Memo

– You are a chief of police and havebecome aware that officers on the night shift have been usingunprofessional communication with citizens. You became aware of thisduring a routine review of dashcam videos. You wish to convey to allofficers the importance of professional communications with all membersof the public. The way police officers communicate with citizensdirectly reflects upon the citizens’ perspectives of the police.Citizens are more likely to have a positive perspective of the policedepartment if officers use professional communication skills.

Instructions

For the initial post, select one scenario to address with a memo that includes:

• General information (to, from, and subject).
• An introduction explaining the purpose of memo.
• A body that contains a clear message about the selected scenario.
• A closing to summarize purpose and next steps.
• Free from spelling, grammar, and punctuation errors.
• Copy and paste memo in the discussion thread, do not include memo as an attachment.