University of Maryland Global Campus How to develop an effective TNA for NEXCOM Project

Hello this is the first part of a three part project. This format should be TIme Romans 12 font. Must include 4 of the resources from the references provided including all others used to complete part 1. The questionnaire will be included on the appendix page. Please include in-text citations and the reference page. A response is required for each question in each bullet.

• Provide information about the NEXCOM organization and its needs regarding the training issue.
  • This should include general, high level information about the company in terms of product/services, size, geography, workforce attributes, etc.The training issue is the problem or challenge (could be deficiency OR need based on a predicted change in the operation, workforce, etc.).Here this should be “high level”, focused on the organization (not specifically the individual workers yet).
• Determine the group or individuals who will receive the training
  • This should include information about the target audience as it will impact the training developed – including demographic information, type of work, location of work, size of target audience, etc.
• Identify the training issue
  • This is a continuation from item 1.Here you will focus more on the individual workers and/or teams.
  • NOTE: the training issue should NOT be that they lack training.It should be tied to a performance deficiency or need.
• Provide a training needs assessment questionnaire
  • The questionnaire should provide insight into the training need/gap; therefore, it should focus on the training issue itself. Choose questions that provide insight to the issue.In a sense, the questionnaire helps to identify and analyze the “why” (e.g., if addressing a performance issue, the questionnaire would help to hone in on the real issue).
  • SUGGESTION: think hard about using questions that ask how the audience “feels” about something. You want to obtain the most tangible and useful information.
  • NOTE: you will NOT administer the questionnaire!
  • The questionnaire should be included as an appendix to the paper. Do not insert questions within the narrative of the paper.
• Explain how the questionnaire will be utilized and will lead to the development of training outcomes/learning objectives within the written report
  • Here you will essentially validate the questions posed in the questionnaire. If this cannot be done, revisit the questions.
    • You will probably not have the time or resources to implement the questionnaire or compile all the organizational and training-specific information necessary to complete the TNA. (If you are able to get real data and results, great! Otherwise, be creative and fabricate results.) The goal is to understand how a TNA is done effectively and to complete one.