Saudi Electronic University Measures of Performance in a Queuing System Essay

For example, banks, amusement parks, supermarket checkouts, fast foodrestaurants, call centers, check-in counters at airports, emergencydepartments of hospitals, and so many more. In the course of your week,consider an experience you had that led to a temporary demand forservice that exceeded capacity, for example, variation in serviceduration or arrival rates, which led to a waiting line.Explain common measures of system performance and which of thecommon measures may be useful for the business where you experienced awaiting line. Detail why that measure would be useful, and develop astrategy to minimize the waiting line while minimizing cost. Develop acalculation to aid the business in making their operational choices.Embed course material concepts, principles, and theories, which require supporting citations along with at least two scholarly, peer-reviewed reference in supporting your answer.

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My Reference :

Stevenson, W. (2018). Operations management(13th ed.). New York, NY: McGraw-Hill Irwin. ISBN-13: 9781259667473 ( My Textbook )

• Aziziankohan, A., Jolai, F., Khalilzadeh, M., Soltani, R., & Tavakkoli-Moghaddam, R. (2017). Greensupply chain management using the queuing theory to handle congestionand reduce energy consumption and emissions from supply chaintransportation fleet. Journal of Industrial Engineering and Management, 10(2), 213-236.
• Gumus, S., Bubou, G. M., & Oladeinde, M. H. (2017). Application of queuing theory to a fast food outfit: A study of Blue Meadows Restaurant. Independent Journal of Management & Production, 8(2), 441-458. Retrieved from https://doaj.org/article/5b5ba655f6e746e1aa2762411…