San Jose State University Rock Solid Industrial Parts Inc SMB Case Study

Your task is to understand the issues involved and to apply new/modern IT/IS solutions to marketing, sales (independent mobile workers supported by an inside sales desk), inventory & warehouse management and accounting to support the Strategic Growth plan. To keep overhead expense growth to a minimum the entire business must become more effective and efficient as it expands. Your budget is $250K to $750K. What do you recommend doing? How are you going to implement the chosen technologies considering that the workforce is old and not tech savvy? Knowing up to 80% of all IT/IS initiatives fail, what are you going to do to make sure you are the 20% that succeed?