IT 210 SNHU Business Systems Analysis & Design Data Information & Knowledge Discussion

Read the case study, “Database Saves the State of Washington Medicaid Dollars”. After reading the case study and completing additional independent research using the textbook and online resources, address the following:

• Consider your degree program or your selected industry and then give an example of how knowledge management systems could be used in your selected business.
• Describe the relationship between data and information in the context of your selected business.

Respond to two of your peers’ initial posts and consider the following:

• Describe how the chosen knowledge system (beyond those discussed by your peers) can improve an organization or a department within an organization.
• Explain the advantages of that system. Give specific examples.

I need 2 responses done on classmates to

1st response needed

Data, Information, and Knowledge

Annette Carpenter posted Sep 9, 2020 12:17 PM

I am pursuing a bachelors degree in Business & Healthcare Administration. How can Knowledge Management contribute to my career? knowledge is key! Knowledge management is the the “process of creating, sharing, using and managing the knowledge and information of a organization. The Multidisciplinary approach to achieve organisational objectives by making the best use of knowledge” Knowledge management will help my company informed and educated so my company can run smoother and more effectively. Data Information is essentially importation when it come to both my degree fields. Business Administration would use data information for spread sheets, gathering improvident documents, statistic, graphs and keep records, whether it be electronically or internally, same apply for Healthcare Administration. https://en.wikipedia.org/wiki/knowledge_management

2nd response needed

2-1 Discussion

Whitney Williams posted Sep 8, 2020 8:36 PM

Hi class,

I am pursuing my bachelor’s in business administration with interest in Human Resource. I currently am a manager of a Credit Union and we use knowledge management systems every day between our four offices. Much like the database article we read about; this allows us to help members regardless of the office they call or come in to. If a member called in with a situation recently and they call back, anyone can take the call and look up recent notes and history on the account for better customer service. This also allows all our back office to be organized and reachable for others, including auditors, or employee’s.

Since COVID has had an impact on so much this year, we had to improve our systems. We recently started doing everything, signature wise, through e-signing to help keep foot traffic to a minimum. This has made a huge improvement with our members, while still getting our loan flow as needed. Our members have been extremely appreciative of this system as well, with being able to help them out while doing it safely for their health. Knowledge management systems continue to help companies improve on a daily basis.

-Whitney