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Dominican University Efficiency of Companies HBR Digital Articles Discussion

Question Description

Read the following HBR Digital articles:

  • Christensen, et al., (2016). Know your customers: Jobs to be done. HBR Digital. September 2016.
  • Porter, M. and Heppelmann, J. (2015). How smart, connected products are transforming companies. HBR, 93, No. 10, October 2015, 97 – 114.
  • Porter, M. and Kramer, M. (2011). Creating shared value. HBR, 89, Nos. 1 – 2, January – February, 2015. 62 – 77.

Complete the referenced HBR readings, then answer the following questions.

  1. Critique the argument that Porter and Heppelmann (2015) make about how smart products are changing the ways companies compete in a digital age. Consider how the company you work for is being affected.
  1. Porter and Kramer (2011) see “value” as having to be redefined. Discuss their position and what this potentially means for companies to create new markets?
  1. Discuss why Christensen et al., (2016) contend that products perform a particular “job” for a customer – how does help with innovation in an era of rapid technological change?

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