Borough of Manhattan College Workplace Conflict Interview & Analysis Paper

Conflict Interview and Analysis Paper

Purpose: Develop ability to analyze conflict from various theoretical perspectives.

Step 1: Conduct an interview about a workplace conflict. This conflict should not be a conflict that you are currently involved in.

Step 2: Write a paper analyzing conflict using 3 theories by providing 3 recommendations that will improve conflict dynamics or de-escalate the conflict.

? Confrontation Episodes Theory

? Reciprocity Theory

? Face Negotiation Theory

? Climate Theory

? Expectancy Violations Theory

? Verbal Aggressiveness Theory

? Psychodynamic Theory

? Attribution Theory

? Coordinated Management of Meaning

Specifics:

? Length: Min 6 pages/ Max 9.5

? Worth: 50 points

? Current conflict that you are not involved in